How it works

Accessing treatment through My Medical Gateway is simple

Our straightforward process helps you compare hospitals, secure a treatment date and access treatment abroad with confidence.

1. Choose your treatment and hospital

Compare fixed-price MMG Treatment Packages from our network of Accredited Hospitals across Europe.

2. Speak to your hospital before you pay

Accept your Patient Treatment Contract and connect with your hospital’s English-speaking patient coordinator. If you’re hesitant about paying, request a free preliminary medical review using existing letters or diagnostic results, including older NHS tests.

When ready, make the initial 10% payment to proceed with the diagnostics required for clinical acceptance.

3. Send your diagnostic tests

Send your diagnostic tests to your hospital for clinical review. Once approved for treatment, you’ll be offered three treatment dates within six weeks.

4. Make your final payment and travel for treatment

Pay the remaining Treatment Package balance, travel to your chosen hospital and receive treatment from your consultant-led medical team.

5. Recover and return home

Receive your post-operative care and discharge documentation before returning home. Your Treatment Package also includes a remote follow-up with your hospital within 90 days.

Need help?

Call our UK-based patient support team on 0161 9600 700 and we’ll be happy to answer any questions. You can also visit our FAQs at https://www.mymedicalgateway.com/faq.