Safety, security & patient protection

Choosing treatment abroad is a significant decision. That's why patient protection is built into every stage of the MMG treatment journey.

Trusted and Accredited Hospitals

Every hospital on the MMG platform must successfully complete our accreditation process before approval.

We work exclusively with hospitals located within the European Union that are fully licensed, regulated and appropriately insured. All providers are assessed for clinical quality, regulatory compliance, international patient capability and their ability to deliver the MMG Treatment Package and associated service standards.

Secure Payments

All payments made through the MMG platform are processed securely through Adyen, one of the world's leading regulated payment institutions.

Patients benefit from fixed-price Treatment Packages, transparent payment schedules and clearly defined contractual terms, providing greater confidence before committing to treatment.

Data Protection and Privacy

MMG operates in accordance with UK GDPR and applicable data protection legislation.

Patient information is encrypted, securely stored and shared only where necessary to arrange treatment and support the delivery of healthcare services.

Contractual Protection

Every MMG Accredited Hospital agrees to comprehensive Healthcare Provider Terms and Conditions that establish clear obligations relating to patient care, treatment delivery, communication, pricing transparency and service standards.

These contractual commitments help provide greater certainty and accountability throughout the treatment journey.

Medical Travel Insurance

MMG also provides access to specialist medical travel insurance designed specifically for patients travelling abroad for treatment.

This additional protection helps patients travel with greater confidence and peace of mind.

Confidence at Every Step

By combining accredited hospitals, secure payments, strong data protection, contractual safeguards and specialist insurance solutions, MMG provides a transparent and secure way to access private healthcare abroad.