You've found the treatment for you.
What happens next?
We know that arranging medical treatment abroad can feel like a big undertaking. That's why we're here to make the process as straightforward as possible.
From setting up your account to returning home after surgery, we'll help you through each stage, so you always know what to expect.
Your selected package
ChangeDiscectomy
Hospital HM Málaga
Selected
Your Treatment Package
Discectomy
Hospital HM Málaga, Málaga, Spain
- 7 nights in hospital
- 6 days post-op care
- Airport transfers
Create your account
Let's get you started.
The first step is to create your free My Medical Gateway account.
You'll use your account to see what's coming next, keep track of your progress and know exactly where you are on your treatment journey.
Accept your agreement with the hospital
So everyone knows exactly what to expect.
Next, you'll be asked to sign a healthcare agreement with your chosen hospital.
This sets out the hospital's responsibilities to you, including reviewing your diagnostic tests and offering you three available treatment dates once you're ready to proceed.
If there's anything you're unsure about, we're here to help explain the process.
Make your initial payment
Your hospital can now start work on your case.
The next step is to make your initial payment of 10% of your Treatment Package price. This secures your place and your fixed price, and allows your hospital's medical team to begin reviewing your case.
If you'd like some reassurance before you pay, you can use our free doctor consultation to get a preliminary assessment.
Get your diagnostic tests done
We'll help you find somewhere close to home.
Your hospital may need scans and blood tests to plan your treatment. We can help you secure those tests quickly and easily.
Your hospital needs results from the last 30 days, so you'll usually need new tests. Getting older results from your GP or the NHS can take weeks, by which time they're often too old to use.
Once your hospital has reviewed and approved your results, you're ready for the next step.
Choose your treatment date
Three dates to choose from, all within six weeks.
Once your hospital has approved your treatment, it will offer you three treatment dates to choose from, so you can pick the one that suits you best and start planning your trip.
If none of the dates work for you, your hospital will help you find an alternative.
The remaining 90% of your Treatment Package price is due no later than 14 days before your treatment.
Travel for your treatment
It's time to get ready for your trip.
With your treatment date confirmed, you can arrange your travel and accommodation. Your Treatment Package will tell you how many nights you're expected to spend in hospital and how many days you will need to stay nearby afterwards for your all-inclusive post-op rehabilitation.
Before you book anywhere to stay, speak to your MMG Customer Care Manager at the hospital. They know the area well and can recommend somewhere close by, which can make a real difference.
When the day arrives, you'll make your way to your chosen hospital, where your medical team will be ready to welcome you and carry out your treatment.
Return home and recover
Your care doesn't end when you leave the hospital.
Once your hospital confirms you're fit to fly, you can return home and focus on your recovery.
You'll leave with your medical discharge documentation and recovery instructions, and have a remote follow-up appointment with your hospital within 90 days to check how you're getting on.
If you have any questions or concerns while you recover, your MMG Customer Care Manager is there to help and can put you in touch with your medical team.
You'll continue to have full access to NHS care should you need it.
Ready to get started?
Your first step is simply to create an account. From there, we'll help you through the process, one step at a time.
Want to speak to a doctor first?
If you already have diagnostic tests from your GP or the NHS, even if they're out of date, you can start with a free medical consultation to get an initial opinion on your suitability for treatment.